Privacy Policy

VeeMall is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and applications (collectively, the "Platform"). By accessing or using our Platform, you agree to this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Platform:

a. Personal Information

This includes data that can personally identify you, such as:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed by third-party payment providers)

b. Non-Personal Information

We may collect non-identifying information, such as:

• IP address
• Browser type
• Operating system
• Usage data, including pages visited and time spent on our Platform

c. Vendor and Transactional Information

For vendors, we may collect additional information:

• Business name and contact information
• Product listings and sales history
• Customer reviews and feedback
• Payment details related to sales

2. How We Use Your Information

We use your information for various purposes, including to:

• Provide and Improve Our Services: Process orders, manage your account, respond to your inquiries, and improve Platform functionality.
• Communicate with You: Send important updates, promotions, and other relevant information.
• Personalize Your Experience: Provide recommendations, personalize content, and display relevant advertisements.
• Maintain Security: Detect, prevent, and address fraud or other security issues.
• Analyze Usage: Monitor and analyze usage trends to improve Platform design and functionality.

3. Sharing of Information

We may share your information with:

a. Vendors

To facilitate transactions, we may share necessary information, such as your shipping address and contact details, with vendors from whom you make purchases.

b. Service Providers

We work with third-party providers who assist in operating our Platform, such as:

• Payment processors
• Shipping and logistics providers
• Customer support platforms
• Analytics providers

c. Legal and Compliance

We may disclose information as required by law or to comply with legal obligations, including in response to valid legal requests or to enforce our Terms and Conditions.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences
• Enable Platform functionality
• Collect statistical data for analytics

You may disable cookies in your browser settings; however, this may impact your experience on the Platform.

5. Data Security

We take the security of your information seriously and implement measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

a. Access and Correction

You have the right to access and correct your personal information held by us. You may do this by logging into your account or contacting us directly.

b. Data Portability

In certain jurisdictions, you may have the right to receive a copy of your data in a portable format.

c. Deletion

You may request the deletion of your personal data, although certain information may be retained as required by law or for legitimate business purposes.

d. Opt-Out of Marketing Communications

You may opt out of receiving marketing emails by following the unsubscribe link or contacting us. Note that you may still receive transactional messages related to your account or orders.

7. Children’s Privacy

Our Platform is not intended for children under the age of 16. We do not knowingly collect or process data from children under 16. If we learn we have collected such data without verified parental consent, we will delete it promptly.

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence. By using our Platform, you consent to such transfers, which will comply with applicable laws for data protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of significant changes by posting a notice on our Platform or sending an email. Your continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy.

Acknowledgment

By using our Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.